Welcome to Home Table Chair Store’s FAQ section! We’re dedicated to making your furniture shopping experience as comfortable and seamless as our products. Below you’ll find answers to the most common questions about our products, shipping, returns, and more.

📦 Shipping & Delivery

What shipping methods do you offer?
We offer two convenient shipping options:
• Standard Shipping ($12.95 flat rate) via DHL or FedEx – 10-15 business days after dispatch
• Free Shipping on orders over $50 via EMS – 15-25 business days after dispatch
How long does order processing take?
Orders typically take 1-2 business days to process before dispatch. You’ll receive tracking information via email once your order ships.
Do you ship internationally?
Yes! We offer worldwide shipping from our San Diego headquarters, excluding some remote areas and parts of Asia. We’re committed to bringing comfortable seating to your doorstep, wherever you are.
How can I track my order?
Once your order ships, you’ll receive tracking information via email. You can monitor your package in real-time with our premium carrier partners (DHL, FedEx, or EMS).

🛍️ Products & Orders

What types of furniture do you offer?
Our collection includes:
• Bean Bags for cozy comfort
• Covers & Refills to refresh your space
• Various Chairs including Directors Chairs and Folding Chairs
• Table & Chair Sets for complete solutions
• Individual Tables to match your needs
Are your products easy to assemble?
Absolutely! Our space-saving designs and smart packaging mean easier handling and setup in your space. Most items require minimal assembly and come with clear instructions.
What makes your furniture special?
We focus on combining comfort with style in every seat. Our products feature smart designs that save space while providing maximum comfort, perfect for any home or event.

💳 Payments & Pricing

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is there a minimum order amount for free shipping?
Yes, free shipping via EMS is available on all orders over $50. For orders under $50, we offer our affordable Standard Shipping option at $12.95 flat rate.
Are there any hidden fees?
No hidden fees! The price you see is what you pay, plus applicable shipping costs. We believe in transparent pricing for all our customers.

🔄 Returns & Exchanges

What is your return policy?
We offer a 15-day return policy from the date of receipt. If you’re not completely satisfied with your purchase, you can return it for a refund or exchange.
How do I initiate a return?
Please contact our customer service team at [email protected] within 15 days of receiving your order. Our San Diego-based team will guide you through the process.
What condition should items be in for returns?
Items must be in original condition with all packaging intact. We carefully package each product to ensure perfect condition, and we expect the same care in returns.

🌍 Service & Support

Where are you located?
Our headquarters is located at 667 Holden Street, San Diego, US 92103. We ship worldwide from this location.
How can I contact customer service?
Our friendly customer service team is available via email at [email protected]. We’re here to help with any questions or concerns you may have.
Do you offer bulk discounts for events?
Yes! We’re happy to discuss bulk pricing for folding chairs, table sets, and other furniture perfect for events. Contact us with your requirements at [email protected].

Still have questions? Don’t hesitate to reach out to our customer service team. At Home Table Chair Store, we’re committed to making quality furniture accessible to everyone, with reliable delivery and exceptional service.

Thank you for choosing us for your furniture needs!